You may cancel your order within a specific timeframe, which will be communicated to you during the ordering process. To cancel your order, please contact our customer support as soon as possible. Orders cannot be canceled once they have been prepared for delivery or pickup.
If you receive damaged, defective, or incorrect items, please contact our customer support within a reasonable timeframe. We may require you to provide proof of purchase and additional information, such as photographs or a detailed description of the issue. Depending on the circumstances, we will offer a replacement, exchange, or refund for the affected items.
For non-perishable items that you wish to return for any reason other than damage, defect, or incorrect item, please contact our customer support within the specified timeframe. We may require proof of purchase and the returned items to be in their original condition and packaging. Once we receive and inspect the returned items, we will issue a refund, minus any applicable restocking fees, shipping charges, or handling fees.
Refunds will be issued using the original payment method used for the purchase, unless otherwise specified by you. Please note that it may take a few business days for the refund to be processed and for the funds to be reflected in your account.
Certain items, such as perishable goods (e.g., fresh produce, meat), may not be eligible for returns or refunds due to their nature. However, if such items are received in a damaged or spoiled condition, please contact our customer support, and we will assess the situation on a case-by-case basis.
We reserve the right to modify or discontinue this Refund & Cancellation Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or informing you through other means of communication.
If you have any questions, concerns, or inquiries regarding our Refund & Cancellation Policy, please reach out to our customer support team. We will be happy to assist you and provide further clarification.