Terms & Conditions

Terms & Conditions

1. Acceptance of Terms: By accessing and using Our Food and Grocery Store's services, including our website, mobile app, or physical store, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we cannot guarantee the complete accuracy of the information at all times. We reserve the right to make changes, correct errors, or update information without prior notice.

3. Ordering and Payment: When placing an order, you agree to provide accurate and complete information, including your personal details, delivery address, and payment details. You are responsible for ensuring that the payment method you use is valid and authorized. We reserve the right to refuse or cancel any order at our discretion.

4. Delivery and Pickup: We offer delivery and pickup options for your convenience. Delivery times are estimated and subject to various factors, including weather conditions and unforeseen circumstances. While we strive to deliver within the specified timeframe, we cannot guarantee punctuality. If you choose the pickup option, please collect your order within the designated time slot.

5. Returns and Refunds: We take pride in the quality of our products. If you receive damaged, defective, or incorrect items, please contact our customer support within a reasonable timeframe to initiate a return or exchange. We may require proof of purchase or additional information to process your request. Refunds will be issued according to our refund policy.

6. Privacy and Data Protection: We are committed to protecting your privacy and handling your personal information in accordance with applicable laws and regulations. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

7. Intellectual Property: All content, including logos, trademarks, text, images, and graphics, displayed on our website, app, or in-store, are the property of Our Food and Grocery Store and protected by intellectual property laws. You may not reproduce, modify, distribute, or use our content without our prior written consent.

8. Limitation of Liability: Our Food and Grocery Store shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services, including any products purchased. We shall not be responsible for any loss, injury, or harm resulting from the consumption or use of our products.

9. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

10. Modifications to Terms: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. By continuing to use our services, you agree to be bound by the most current version of the Terms and Conditions.